FAQ

1. Where can I purchase a ROAM Ticket?

This ticket is available for sale in British Columbia by British Columbia Lottery Corporation (BCLC), in Manitoba, Saskatchewan, Alberta, Yukon, Northwest Territories, and Nunavut by Western Canada Lottery Corporation (WCLC), in Quebec by Loto-Quebec (L-Q) and in New Brunswick, Prince Edward Island, Nova Scotia, and Newfoundland and Labrador by Atlantic Lottery Corporation Inc. (ALC).

2. What prizes am I eligible to win?

ROAM offers a variety of prizes that range from $10 to the top prize. In total, there is over $19 million in prizes available to be won on this ticket! You can visit your provincial lottery website to see the full list of prizes that can be won on this ticket. The top prize offering on this ticket is unique and offers winners a collection of very specialized travel experiences. If you find yourself holding a winning top prize ticket, you and a guest could be embarking on experiences of a lifetime with 5 all-expense paid trips to some of the most unique and exclusive destinations in the world, plus you get $75,000 cash. If you choose not to take the trips, you can opt for a single cash lump sum payment of $325,000.

3. If I win the top prize and claim the travel prizing option, do I get to choose my (5) travel destinations?

In total there are 10 different destination options that a winner can choose from to create their own five (5) trip travel package prize. The ten (10) destinations offer winners unique and exclusive adventures, like new cultural experiences or mastering a new skill. Winners are able to choose any combination of five (5) trips, and duplicate destinations is permitted.

4. What are the ten trip destinations to choose from?

    • Far and Away in Fogo Island:
      Fogo Island is one of the most eastern locations in all of North America, and its remoteness is matched only by the friendliness of its residents and the rugged beauty of the shoreline. Due to the unique location of the island, there are seven distinct seasons enjoyed throughout the year, each one different from the next and providing many opportunities to experience a different feel to the island. The Fogo Island Inn was built as a sustainable retreat to support the local economy and enjoy the incredible scenery delivered by the Atlantic Ocean. Hop on a plane to Newfoundland and a helicopter will take you to your beautiful retreat. You’ll be so enamored with Fogo Island you might never want to return home!
    • Hang Ten in Hawaii:
      Head to the North Shore of Oahu for the birthplace of surfing and Hawaii’s signature sport. You’ll stay steps from the wave break and marvel at the beauty of the pro surfers dancing with Mother Nature. When you’re ready for some water fun of your own, we’ll set you up with professional watermen that will make sure you get a taste of the salt water! Enjoy surfing, jet skiing, paddleboarding, tow surfing, snorkeling, and diving with your professional surfer buddies between relaxing and soaking up the sun. You’ll be honored with a private Luau celebration to commemorate your transformation to Hawaiian. After getting a taste of how these courageous spirits become one with nature, you might be ready to move to the islands and surf year round!
    • Sailing the Greek Isles:
      Every Greek shipping magnate hops aboard a private yacht and sails the Greek Isles. You may not be a rich heir, but you did just win the lottery! Hop aboard your private yacht for a week of cruising the Aegean Sea; find secret bays to relax in and be catered to by the onboard staff and chef. The only thing you need to stress about is which of the 6,000 islands you want to go to next! Greece is one of the most beautiful destinations in the world. But experiencing it by sea adds a unique layer of access and sophistication that few get to enjoy. Island hop from your luxury sailboat as you soak up the rays and drink in the culture, and relax aboard your yacht as your crew takes care of every detail. You’ll never want a land-based escape again!
    • Tastes of Tuscany:
      Tuscany is the place to be with its incredible history and beauty. Your Tuscany immersion includes wine drinking, truffle hunting, cooking classes, Fiat driving, castle viewing, art touring, and lot of city exploring! All of these will be part of your epic journey through Florence and the heart of Tuscany. Live like a local and get a taste of the beautiful flavors of Italy! You’ll experience the best that the region has to offer, from the accommodations to the wine to the views to your dedicated guides giving you private tours. You’ll never look at a plate of spaghetti the same again and you will not want to leave Italy!
    • European Extravaganza:
      It’s the ultimate European adventure! Travel across Europe as you immerse yourself in many cultures along the way. You’ll drink champagne in the Champagne region of France, have a beer in Munich, eat some fondue in Switzerland, and snack on chocolate in Belgium. Enjoy the best of what each culture has to offer along the way. Your journey takes you across five countries, a dozen cities, and countless moments as you leave your friends waiting online to like your updates and live vicariously through your European travels. It’s a whirlwind of planes, trains, and automobiles, but the memories will last a lifetime!
    • Making a Difference in Machu Picchu:
      Explore Machu Picchu with the help of a descendant of the Inca — the peoples who populated the region nearly seven centuries ago. You’ll learn all about the culture’s ancient history while hiking and camping for four nights and five days. You’ll be provided all the tents, sleeping bags, and camping supplies necessary with porters setting up camp and even cooking your meals. Spend time with your porters and their families and deliver supplies to children and schools.
    • Sunday’s “Biggest Game”:
      Everyone tunes in for The Big Game. But not everyone gets to experience it in person the way you can! You might be an American football fan, but on this weekend, you’ll feel like a member of the family! Hang out with well-known players at private meals and at special events, getting a taste of what it feels like to play in The League. You’ll watch the game from the players’ seats, indulge in all the hospitality you can get your hands on, and get a close-up view of the spectacle that is the halftime show, with a fellow superstar performing live. Years from now you’ll be telling everyone about your incredible weekend at the big game, but you better show some photos because the access you’ll have is hard for anyone to believe!
    • Icelandic Summer Solstice:
      Due to Iceland’s close proximity to the Arctic Circle, the sun doesn’t set for four entire days during summer solstice. What better way to celebrate our planet and the beginning of summer than an incredible four days of music at a festival at some of Iceland’s most unbelievable locations? Centered in Reykjavik, top headliners from all genres of music take the stage while parties take place in unique settings like lava tubes, glaciers, and on volcanoes. You’ll be the ultimate VIP with exclusive and elusive access ensuring you’re treated like the legends that rock the stage in celebration of summer!
    • Kenya Conservationist:
      Africa is a beautiful continent, but it’s also a dangerous one for the majestic animals that walk the land. Spend a week learning how conservationists protect the land, the endangered species, and the native Samburu tribespeople. You’ll travel by bush plane throughout Kenya to feed orphaned elephants, outwit poachers at a rhino conservatory, learn the trades of local tribes, build fences, fetch water, and protect livestock. Your immersive journey includes eating with locals, camping with locals, and working with locals to protect the land. After a few blisters and some dirt under your nails, you can relax in the spa before returning home with a newfound respect for Africa and its wonder.
    • Argentina Vino Adventure:
      Picture this: You’re on the patio of your luxury suite, staring at the Andes Mountains. You’re a couple of feet away from the vines. All this wine tasting is exhausting, so you head for a massage. When you feel refreshed, you go ziplining in those same Andes you were gazing at earlier in the day. Then your private driver takes you to the flagship restaurant of the most famous chef in all of Argentina for dinner in Mendoza. Your only problem? Nothing! You get to do it all over again tomorrow! Spend a week exploring wine country in Argentina at the best hotel in the country and one of the top ten hotels in the world.

5. What is the approximate value of each trip?

Each trip has an approximate value of $50,000.

6. If I win, do I have to take all five all-expense paid trips plus $75,000 or can I decide to take a reduced number of trips and receive a greater cash payment?

If you win the top prize, the prizing options are either the five all-expense paid trips plus $75,000 or the cash equivalent payment of $325,000. There is no option to split the prizing by taking a reduced number of trips and a greater cash payment or vice versa. See the official Game Conditions page for more details.

7. If I win the top prize and choose the option of five (5) all-expense paid trips plus $75,000, how long do I have to take the five trips?

Should a winner elect to embark on the trips, he or she will be required to complete all five trips by March 31, 2023.

8. How long do I have to claim my prizes from the instant ticket?

Any ROAM Instant Ticket prizes won must be claimed no later than January 29th, 2021 by close of business.

9. What are my odds of winning?

The overall approximate odds of winning a prize are 1 in 3.35 however, the chance of winning a prize may vary depending on the number of prizes claimed and the quantity of tickets distributed. The odds of winning one of the five Top Prizes is approximately 1 in 560,000. As this is a ticket offered by multiple Canadian Lottery jurisdictions, the number of prizes and odds of winning are based on prizes offered among all the jurisdictions mentioned above.

10. If I choose the trips, do I have to bring the same guest with me for the 5 trips?

No, you are not required to bring the same guest with you on each of the five trips. It is your decision who you will bring with you as you embark on these once-in-a-lifetime experiences!

11. If I choose the trips, can I bring someone under the age of 18 with me?

Yes, if you chose the trips you can bring someone under the age of 18, however please be aware that some of the activities that have been planned for specific destinations include activities that may have an age restriction associated with them.

12. If I choose the trips do I have to bring a guest with me for the 5 trips?

No, it is your decision if you would like to bring someone on these trips with you.

13. I have a winning ticket; how do I claim my prize?

The process of claiming a prize varies slightly in each of the participating lottery jurisdictions. Prizes must be claimed in the region in which the ticket was purchased. The below information provides an overview of how to claim your prize in each of the participating jurisdictions:
  • ALC/SLA:
    If you think you have a winning ticket, please call our Customer Care Center at 1-800-561-3942. We’ll ask you a few questions to ensure you have the potential winning ticket. If the win is $250 or less, your local retailer can validate your ticket and pay your prize. If your win is over $250 but under $10,000, you can visit your local Scotiabank branch or our head office. If your win is $10,000 or more, you’ll need to come to one of our regional offices or our head office. Make sure you bring your ticket and a piece of government-issued photo ID. A winner’s representative will guide you through the claim process and help you fill out a number of forms that our prize and security departments need to process your claim. Someone from our Security and Compliance Department will ask you a few questions.
  • BCLC:
    Prizes up to and including $200 may be claimed from any BCLC lottery retailer. At their discretion, a BCLC retailer may pay prizes up to $2,000. However, as most retailers do not keep large sums of cash on hand for security reasons, Casinos and CGCs may be a better option as they will generally have cash available to pay lottery prize claims between $200 and $2,000. Prizes up to $9,999.99 can be claimed at designated Regional Prize Payout (RPP) locations. Regardless of the win amount, valid government issued ID is required when claiming a prize at one of these RPP locations. For all other inquiries, call BCLC Customer Support at 1-866-815-0222 or visit www.bclc.com.
  • WCLC:
    WCLC: Prizes of $1,000 or less may be claimed at participating WCLC lottery retailers. For prizes over $1,000, including the ROAM DESTINATION prize, or other prize claim information, call 1-800-665-3313. www.wclc.com.
  • L-Q:
    Prizes of $500 and less: a retailer of Loto-Québec; Prizes of $1,000, $5,000, $10,000, $50,000 and “WORLD DESTINATION” prize (or $325,000): Loto-Québec†. † Loto-Québec: by mail (preferably by registered mail) to Loto-Québec, C.P. 7777, succ. Centre-ville, Montréal (Québec) H3C 4L4; or in person at a designated Loto-Québec establishment (list available on request or at lotoquebec.com). 1 866 611-LOTO (5686) For more details, visit lotoquebec.com.